Privacy Policy
Last updated: 2026-07-30
Who we are
RoadPlan Studio operates www.roadplanstudio.com. This Privacy Policy explains what personal data we process when you browse, plan trips, create an account, or contact us.
Data we collect
Account data: name, email, session tokens, and optional profile preferences (such as time format) via Better Auth, stored in Neon PostgreSQL.
Trip content: days, stops, lodging, notes, collaborator emails, and visibility settings you create.
Media: optional cover photos or avatars uploaded to S3-compatible storage via pre-signed URLs.
Communications: messages sent through Contact or Request a Feature forms.
Technical data: standard server logs and cookies needed for sessions, preferences, and security. See our Cookie Policy.
Guest mode
Guest itineraries stay in your browser until you claim them into an account. Clearing site data removes guest state. We do not treat ephemeral guest canvas data as a cloud account profile.
How we use data
We use data to provide planning features, authenticate sessions, send transactional email (verification, invites, resets), improve reliability, and respond to support requests.
We do not sell personal data. We do not use trip content to train public AI models.
Sharing
Processors that help us run the Service include hosting (Vercel), database (Neon), object storage (S3/R2), email (Resend), and maps (Google Maps Platform) when you use location features.
We may disclose information if required by law or to protect the Service and users from fraud or abuse.
Retention & security
We retain account and trip data while your account is active and for a reasonable period afterward for backups and legal obligations. You may request deletion via the contact form.
We apply industry-standard safeguards; no method of transmission or storage is perfectly secure.
International users
RoadPlan Studio is designed for international travelers. Your data may be processed in the United States or other regions where our providers operate. Where required, we rely on appropriate transfer safeguards offered by those providers.
Your choices
You can update profile preferences in Account settings, revoke sessions, and control trip visibility (private vs public). For access, correction, or deletion requests, contact us with topic “support.”
Contact
Privacy questions: use the contact form. We aim to respond within a reasonable period.